Professional Background
Ellen Montalbano is a dedicated insurance professional with over 25 years of experience in the industry. She began her career on the wholesale brokerage side as an Account Manager, later advancing to a Producer role focused on Professional Lines. Her journey eventually led her to the retail side, where she concentrated on Professional Lines and Workers Compensation before transitioning into underwriting. After four years as a Workers Compensation Underwriter, Ellen returned to brokerage, bringing a well-rounded perspective to her role. Throughout her career, she has consistently pursued continuing education in insurance, deepening her expertise and staying ahead of industry trends.

Approach to Work
Ellen is known for her strong commitment to customer service and her collaborative, team-oriented mindset. While she has not always held formal leadership titles, she has frequently taken on unofficial supervisory roles, offering guidance and support across servicing departments. Her approach is rooted in reliability, mutual respect, and a genuine desire to help others succeed—whether it’s a teammate, client, or partner.

Fun Facts
Away from the office, Ellen enjoys spontaneous weekend adventures with her family, exploring nearby cities, trying new restaurants, and visiting amusement parks and museums. She cherishes quality time with her husband and two college-aged children, and they often make same-day plans that turn into unforgettable memories. A lover of home projects, Ellen has a funny yet rewarding track record of starting DIY tasks with her daughter—like a backyard patio—before calling in the pros. Whether it’s laying sod or planning a day trip, Ellen approaches life with a mix of curiosity, humor, and heart.